Olly AI Observability Agent

Olly is Coralogix's AI-native observability agent that makes observability data fast, accessible, and actionable — for everyone. Traditionally, teams have spent valuable time piecing together dashboards and writing queries to troubleshoot issues. Olly changes that by letting you ask real questions in natural language and delivering instant, intelligent answers from across your logs, metrics, traces, and alerts.

Whether you are an engineer, SRE, product owner, or business stakeholder, Olly helps reduce mean time to resolution (MTTR), identify root causes in seconds, and guide you through both immediate fixes and long-term solutions. By interpreting your questions and pulling insights directly from the Coralogix platform, Olly makes observability useful across technical and non-technical teams alike.

Access Olly

Olly is built into the Coralogix platform.

You can interact with Olly in three ways:

• Olly tab: Open the dedicated Olly page in the Coralogix navigation for a full chat experience.
• Side drawer: Access Olly from any Coralogix page. The side drawer travels with you as you navigate and can receive context from specific supported pages.
• Keyboard shortcut: Press Cmd+I (macOS) or Ctrl+I (Windows/Linux) from any Coralogix page to open Olly.

Olly inherits the permissions of the logged-in user, so it accesses only the data your account is authorized to view. For details on how Olly processes and protects your data, see Data processing, privacy, and compliance.

What Olly can do

Olly has full access to your observability data and is built to simplify and accelerate your observability workflows.

Olly provides built-in prompt templates to help you get started quickly. You can also ask any natural language question.

Olly can:

• Receive quick, meaningful insights into logs, metrics, traces, errors, and alerts
• Identify the root cause of incidents, events, and cases
• Generate performance overviews in plain English
• Offer guided recommendations to resolve and prevent issues
• Visualize insights with charts — line, bar, pie, stacked bar, area, horizontal bar, and multi-series bar
  • Olly selects the most effective type automatically, or generates one on request
• Provide supporting data views alongside answers:
  • Logs: A raw data table of matching log entries
  • Metrics: A line chart showing returned metric values and labels
  • Spans: A Gantt view of the full trace containing the span
  • Alerts: The logs that triggered the alert

By eliminating manual investigation and surfacing the "why" behind system behavior, Olly helps your team respond with speed and confidence.

How it works

Olly continuously monitors your observability data and interprets your natural language questions in real time. Ask questions like:

• "What's going on with the payment service?"
• "Why is my app slow today?"
• "Which service is impacting user experience the most?"
• "Why are login errors increasing? How do I fix this problem?"
• "Analyze the request flow between these two services."
• "Graph CPU usage across the system over the past 6 hours."
• "What is the root cause of this alert?"

Olly scans your logs, metrics, alerts, and traces to uncover patterns, highlight anomalies, and trace problems to their source. It does not just point to symptoms — it offers clear explanations and actionable next steps. The result: faster insights, clearer answers, and less time lost to guesswork.

For details on the chat interface, prompt templates, conversation management, and artifacts, see Olly chat.

Data tier access

Olly operates on all Coralogix data tiers — High, Medium, and Low:

• High priority data: Business-critical telemetry that is fully indexed and available for real-time querying
• Medium priority data: Monitoring telemetry useful for dashboards, alerts, and trends
• Low priority data: Compliance or archival telemetry stored with limited query capabilities

Olly does not operate on telemetry in the Block tier, as it is dropped and not stored in Coralogix. Olly currently accesses data from the team's archive. It does not query data from frequent search.

Answer quality

Olly delivers high-quality answers through a Context Engineering Triangle: a purpose-built agent architecture with multiple specialized agents, an advanced proprietary knowledge system that deeply understands customer telemetry and environments, and a rigorous agent evaluation system that continuously measures and improves output quality.

FAQs